Security & data protection
Built for sensitive processes — not for blind automation.
Anrufstelle.de treats every piece of information as if it were notifiable: controlled access, complete logging and human approval for sensitive decisions.
- Tenant isolation
- Role-based access controls
- Audit logs
- Minimal content in push and SMS for sensitive cases
- Human approvals
- Per-tenant data retention rules
- Signed, verifiable webhooks
- API keys handled exclusively on the server
- GDPR-aligned pilot review
- Data processing agreement as a review pack
- Hosting and region check on a per-customer basis
- No automated final decisions on sensitive cases
Anrufstelle.de does not replace any legal, medical, police or governmental decision. The system supports intake, structuring, documentation and forwarding.